The Last 5%:
Added Value of the Moore Group as Owners' Representatives
Whether it is a historic preservation, a whole house redesign, or a new great room addition – Finally, your dream project that you have invested months of your valuable time, money, and emotion is closing in on its long anticipated completion. But there are always those last few details that seem elusive to closure.
Most of us have been there or have friends who have been there. We are talking about the last 5% of a construction project. As completion nears on a project, many contractors typically redirect valuable resources that have been dedicated to your project and reassign them to the new upstart project. This is inherent in the industry and without perseverance actual completion can be a frustrating process.
At The Moore Group, we know the last 5% of a project may be the most challenging. We make a commitment to represent and advocate for our clients to ensure that your project receives attention not only until completion, but long after you've taken occupancy.
The Moore Group is committed to providing solutions through our commitment to excellence, quality customer service, trust, mutual respect, honest open communication, and our dedication to building life long relationships with our clients.
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Bellevue Avenue: Carriage House Project
For the past year, The Moore Group has been the property manager for a historic carriage house on Bellevue Avenue in Newport, Rhode Island. During that time, The Moore Group assumed all oversight responsibilities for a full-scale renovation and redecoration of the home and property. Additional renovation on this home is scheduled for September of 2011.
The interior designer on the project was Fawn Galli Interiors of Manhattan. Kirby Perkins Construction of Middletown was the main building contractor, TJ Brown was the landscaper and Michelle Foster of Foster Associates is the architect. In addition to the renovation project, The Moore Group also oversees day-to-day management of the home and property.
Homeowner testimonial -
“I don't know how I could have done this without them.” said the carriage house owner. “Throughout this whole process I felt a great sense of security knowing that they were my personal advocates for quality control and cost benefit. Bob was always available to answer my call whenever I needed him, which turned out to be pretty much around the clock. What started as a part-time venture quickly escalated into a full time job. I always marveled at Bob's ability to stay completely calm during times of crisis. Whenever a difficult decision needed to be made he was patient and kind and thorough in his assessment of both the problem and the solution.
Laurie was always available to talk, to troubleshoot, to do research, or to run by the house. She e-mailed me daily digital images detailing the progress of the renovation. Since I was living in New York during much of the work, I was dependent on Laurie and Bob to be my eyes and ears and to advocate on my behalf. In March of 2010 during the flood in Rhode Island, Laurie stayed up all night bailing the water out of our basement by hand. Despite our new sump system the rising water level would have resulted in serious damage to our home, had she not been kind enough to do this. There have been numerous other occasions when Bob or Laurie went over to the house in the middle of the night to solve a pressing problem, such as an alarm signal. My husband and I continue to work with and depend on Laurie and Bob to run our house while we are away. We highly recommend them as property managers; we believe wholeheartedly that you would be lucky to have them.”
See complete listing of renovation projects . . .
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Cape Cod Project
The Moore Group is currently facilitating an interior renovation as owners’ representatives for ocean front property owners whose home is located on the pristine shores of Cape Cod, Massachusetts. Upon a thorough investigation, after noticing a damp area of carpet in a bedroom, we uncovered a punctured shower pan in the master bath shower that had compromised its integrity, thus causing water damage within the surrounding walls and floors.
After arranging for a complete inspection, we enacted a remediation plan to rid the affected area which included hardwood flooring, base board, sheetrock, and wood framing members. The remediation has been completed and we are currently working with local contractors to guide the rebuilding of the bathroom shower and areas outside the bathroom. We were able to match and source all tile from Italy and will complete the project on budget and on schedule allowing the homeowners to enjoy their home this fall and for the holidays.
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